Payments and Account Verification at Gransino

Gransino supports various payment options, including traditional methods and cryptocurrency payments. Card payments (Pay by Card) have a deposit limit of €2.000, whilst bank transfers and most cryptocurrencies accept up to €5.000 per transaction. Mifinity, an e-wallet option, has a limit of €2.500.

For cryptocurrency users, Gransino accepts Bitcoin (minimum €30), Bitcoin Cash, Ethereum (ERC20 only), Litecoin, Tron, USDT (available as ERC20, BEP20, TRC20 and Solana), USDC (including Solana), BNB, Dogecoin, Solana and Cardano. Most crypto options have a minimum deposit of €10.

All payment methods available for deposits can also be used for withdrawals, with Gransino applying the rule where possible that payouts are made using the same method as the deposit.

Withdrawal limits at Gransino vary based on your VIP level, which is determined by your activity over the 90 days prior to your withdrawal request. Level 1 has a daily limit of €500 and a monthly limit of €7.000, while Level 5 allows €1.500 daily and €20.000 monthly.

Gransino processes withdrawal requests within 3 business days of submission. The finance department operates Monday through Friday between 6:00 and 17:00 GMT. E-wallets are typically processed faster than other methods. There is no mention of processing on weekends.

You can have a maximum of 3 pending withdrawals on your account at the same time. If your VIP status changes during a pending withdrawal, the original limits remain applicable to that specific request.

Gransino requires account verification before withdrawals can be processed. This process can be initiated before or after deposits and withdrawals, at the platform's discretion. You will be asked to provide a properly certified identity document, proof of address, proof of ownership, and transaction histories from payment methods used, as well as bank or credit/debit card statements.

In some cases, additional security checks may be performed, including verification via phone, facial verification or other required verification methods. Gransino may also engage recognised external services such as credit information bureaux, identity verification services and fraud prevention software.

You must submit the requested documents within 30 days of request. Payments may be held and your account may be closed if you do not provide the documents. The review process typically takes within 10 days after fully answering the verification request.

Before you can make a withdrawal, you must fulfil a wagering requirement of x1 of your deposit amount. There is also a monthly minimum wager of €20. This rule is intended to prevent abuse of payment services.

If you attempt to withdraw before meeting the x1 wagering requirement, Gransino will charge a fee of 10% (minimum €0,50). When using a card or bank transfer, this fee increases to 15%. These costs do not apply if you have reached the required wagering amount.

If you have no gameplay activity after a deposit and request a refund within 24 hours, Gransino can refund your deposit within 7 days. The refund will be processed within 10 working days, but any bonuses received and winnings earned will be deducted.

Gransino does not list general deposit or withdrawal fees for most payment methods, but specific costs per method are not fully published. Check with your specific payment method whether transaction fees apply.

If your account remains inactive for 180 days, Gransino charges a monthly inactivity fee of €5. This fee is automatically deducted from your account balance until the balance reaches zero or until you become active on the platform again.

If the processing time for your specific payment method is unclear, contact Gransino customer service before making a withdrawal. The platform does not list detailed processing schedules per method, so individual times may vary.

The exact withdrawal limits for VIP Level 2, 3 and 4 have not been made public. If you are unsure of your current level or associated limits, check your account status or ask for clarification from customer service. Your VIP level may change based on your 90-day activity and the ratio between deposits, withdrawals and bonuses received.

It is unclear whether weekend processing is available, as the finance department operates Monday to Friday. If you submit a withdrawal during the weekend, expect processing to begin on the next working day. For specific cases where speed is essential, ask in advance about the most efficient timing.